Connecting your computer to The PC Support Group's Central Support System

Thank you for entrusting The PC Support Group to look after your computer.

So that we can provide you with the very best service, we now need to install a small piece of software onto your computer.  We call this the 'Agent'.

The Agent allows us to remotely and transparently manage your PC.

Installing the agent is very simple.  Please follow these steps:

      1. Please click on the link below, depending on whether you are using a Windows or a Mac computer. This will download a small 'Agent' program to your computer that will connect it to our Central Support System
      2. Then, click Open to run the program


You may already be talking to one of our engineers about this task, but if you would like to speak to us to help with this or any other matter, please don't hesitate to call us on 03300 886 116.

 

Mac Support AgentThe PC Support Group Agent, to provide remote Apple Mac support
Mac Support Agent - 64 bitThe PC Support Group Agent, to provide remote support for Catalina and later
Windows Support AgentThe PC Support Group Agent, to provide remote MS Windows support